Discount codes

Discount codes give your buyers a price reduction at checkout. You create them once and they work across every event in your organisation.

1. Open the discount codes screen

Go to Discount codes in the dashboard and create a new code.

2. Configure the code

Each code has:

• Code — the text customers type, for example EARLYBIRD.
• Type and value — choose a percentage off or a fixed amount off, then set the value.
• Applies to — the base ticket price only, or the total including add-ons.
• Conditions (optional) — require a minimum number of tickets, limit the code to specific ticket types, or restrict it to a date range.
• Active / inactive switch — turn a code on or off without deleting it.

3. Track redemptions

Every time a code is used, Cleartix counts the redemption, so you can see how often each code is applied and which campaigns work best.

How customers use it

Customers enter the code at checkout. If the conditions are met, the discount is applied to the order before payment.