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Legal and privacy settings

Your legal settings keep your events compliant and tell customers how their data is handled. Find them under Settings → Legal.

Privacy policy (required)

Add your privacy policy as a link or as inline text. This is required before customers can check out: as the organiser, you are the GDPR data controller for your attendees' personal data, so your policy has to be available at checkout. Without it, paid or free, customers can't complete an order.

Terms and conditions

Optionally add your terms & conditions, again as a link or as inline text. These appear alongside your privacy policy so customers can review them before buying.

DPO contact

If your organisation has a data protection officer, add their contact email. It's shown where customers may need to exercise their data rights.

Age check

For age-restricted events, Cleartix supports an age check at checkout, including parent or guardian consent where relevant. Enable it for events that need it.

Where these appear

Your legal details show up on your public pages, during checkout, and in confirmation emails, so customers always have them to hand.

Note: Without a privacy policy, customers cannot check out at all — set it before you publish your first event.

Last updated: June 5, 2026

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Legal and privacy settings — Help center