Access control & scanner

Guides in this category:

• Install the scanner app — Install the Cleartix scanner as an app on a phone or tablet so your door staff can check visitors in with the camera.
• Signing in to the scanner — Sign in to the scanner with your Cleartix account or a 4-digit PIN, and give door staff a check-in-only role.
• Scanning and check-in — How to check visitors in at the door: pick the event and gate, scan the QR code, and read the result instantly.
• Gates and entry points — Create gates so different entrances only validate the ticket types allowed through them, like separate VIP and general doors.
• Scanning with an unstable connection — Keep checking visitors in when the venue Wi-Fi drops out — the scanner stores tickets locally and syncs scans automatically once the connection is back.
• Live check-in dashboard — Watch arrivals in real time — total capacity, checked-in count, places remaining and a timeline across all your gates.