Edit, publish and cancel events
Every event moves through a few clear statuses. This guide explains how to edit one and how the status flow works.
Editing an event
Go to Events → (your event) → Edit to change any detail — title, description, dates, capacity or toggles. Your changes apply immediately, including to events that are already published.
Publishing
A new event starts as a draft, visible only to you. When you're ready, switch it from draft → published in the Publication panel of the event form. The event then becomes publicly visible and bookable on your event page.
Preview before you publish. While an event is still a draft it isn't publicly visible, but you can see exactly how its public page will look: go to Events → (your event) and click Preview public page. It opens the real event page in a new tab — only you can see it — so you can check images, description and ticket types before going live.
Tip: Before publishing, double-check your ticket types and sales windows — once you're live, anything bookable can be sold straight away.
Cancelling
If an event can't go ahead, move it from published → cancelled. Cancelling automatically refunds all tickets, so you don't have to process refunds one by one. Let your attendees know separately what's happening.
Deleting an event
Made a draft you no longer need, or set up an event that nobody has booked yet? You can delete it outright instead of cancelling it. Open Events → (your event), click the ⋯ menu next to Edit and choose Delete event — or use the trash icon on the event card in your events list. You'll be asked to confirm first.
Deleting is only possible while nobody has registered: the event must have no orders at all (not even expired or cancelled ones) and no pass credits spent on it. In practice that means drafts and events that never sold a ticket. Deleting removes the event together with its ticket types, dates, add-ons, gates, access codes, waitlist and email overrides, and it cannot be undone.
As soon as an event has at least one registration, the delete option disappears. Use Cancel instead — it keeps the order history and handles refunds.
Past events
After the end date passes, an event automatically becomes past. It stays in your dashboard for reporting and exports, but is no longer on sale.
Bulk scheduling from templates
If you run a recurring series, you can bulk-schedule events from a template. Cancelling is always done per event, from that event's page. See Templates for how bulk scheduling works.
Last updated: September 10, 2026