The audit log
When something needs explaining — who issued that refund, when was that data deleted — the Audit log has the answer. It's a running record of the important things that happen in your organisation.
What gets recorded
The audit log captures actions that matter, including:
- Refunds issued
- Data exported or deleted
- Team members added or removed
- Payment provider changes
- Events cancelled
- Broadcasts sent
- Settings changes
…and more. Each entry carries a timestamp and the user who did it.
Why it helps
Two things, mainly:
- Accountability — in a team, you can see who did what, which keeps everyone aligned and surfaces mistakes early.
- A clear history — when a customer, a colleague or a regulator asks what happened, you have a factual, time-stamped trail instead of guesswork.
Tip: Reach for the audit log first when a number looks off or a customer queries a transaction. A quick scan usually shows exactly what happened and who to ask — far faster than reconstructing events from memory.
Last updated: June 5, 2026