Create ticket types

Ticket types are the things people actually buy — General, Early bird, VIP, and so on. You can add as many as you need.

1. Open the ticket types screen

Go to Events → (event) → Ticket types and add a new type.

2. Set the details

Each ticket type has:

• Name and an optional description — per language if your event has several; the languages themselves are set on the event (see Create your first event), and the same Copy from / Translate with AI helpers are available here.
• Extra info on the ticket (optional) — a short note printed on the PDF ticket of this type, e.g. "Includes one drink voucher".
• Price.
• Capacity (optional) — leave empty for unlimited.
• Max per order (optional) — caps how many of this type one customer can buy.
• Sales window — a start and end date; the type is only buyable inside it. Outside the window the type is hidden from buyers; when no type is on sale at all, the event page says so and shows the date the next sales window opens.
• VAT rate override (optional) — otherwise your organization's default VAT rate applies.

3. Order them

Drag your ticket types to reorder them. The order here controls how they appear on your public event page, so put your headline ticket first.

4. Choose visibility and form behaviour

• Visibility — a hidden type doesn't show on the public page and is only sold via an access code. See Hidden tickets & access codes.
• Attendee form — choose whether the form is collected once per order or once per ticket. See Attendee forms.

In the event form itself, everything beyond the name, price and description sits behind Extra options on each ticket type — collapsed by default to keep the form simple, and opened automatically when a type already uses one of these options.