Shop & products

Guides in this category:

• Products: physical and digital — Build an organisation-wide catalogue of merchandise and downloads with one shared stock, then sell it on any event as an extra.
• Shipping methods — Define how physical products reach buyers: carrier options with a price, free-above thresholds, country limits, or a pickup point.
• Your shop page — Open a storefront where buyers purchase merchandise and downloads without a ticket: settings, what the buyer goes through, payment, and the order page.
• Shipping and handing over orders — The shipments worklist: packing slips, carrier export, marking orders shipped with a tracking code, pickup confirmation, address corrections and undo.
• Digital products and downloads — Sell e-books, recordings and other files: upload the file, what the buyer sees at checkout and on their order page, download counters, refunds and the FAQ.