Hidden tickets and access codes

Sometimes you want certain tickets available only to specific people — partners, members, or a special rate. Hidden ticket types combined with access codes make that easy.

1. Hide a ticket type

On any ticket type, set its visibility to hidden. It then disappears from your public event page and can't be bought by ordinary visitors. See Ticket types for the full settings.

2. Create an access code

Go to Events → (event) → Access codes and add a new code:

• A code — the value people enter, for example PARTNER25.
• A label to help you recognise it later.
• The hidden ticket type(s) this code unlocks.

3. Share the unlock link

Append ?unlock=PARTNER25 to your event URL and share that link. Visitors who open it will see the linked hidden tickets appear alongside the public ones.

Edit a code

Need to change a code later? In Events → (event) → Access codes, click Edit on any code. You can update the code value itself, its label, and which hidden ticket types it unlocks. If you change the code value, any previously shared ?unlock= links using the old value will stop working — share the new link instead. Code values must stay unique within an event.

Tracking usage

Every order records which access code was used, so you can see exactly how each partner or campaign performed.