Add-ons and extras
Add-ons let you sell extras alongside tickets — merchandise, parking, a welcome drink, anything you offer on top of entry.
1. Open the add-ons screen
Go to Events → (event) → Add-ons and create a new add-on.
2. Configure it
Each add-on has:
- Name and description.
- Price — set it to 0 for a free extra.
- Stock (optional) — leave empty for unlimited.
- Max per order — how many one customer can add.
- Required toggle — when on, the add-on is forced onto every order.
3. How customers see them
Add-ons appear at checkout, after the customer has chosen their tickets. As they sell, stock is reduced automatically, so you can't oversell a limited item.
Tip: Use the required toggle for something every attendee must take — for example a mandatory booking fee or a wristband — so no one can check out without it.
4. Handing out extras at the event
Every paid order with add-ons automatically receives an extras voucher: an extra PDF page with its own QR code, attached to the confirmation email next to the tickets.
- At a stand (merch desk, parking, bar): scan the voucher QR with the regular scanner app. You see the buyer's name and every add-on line; tap Hand out per line once it's been collected — and Undo if you make a mistake. This works offline too; actions sync just like check-ins.
- At the entrance: scanning a regular ticket shows a read-only note with the order's extras and whether they were already collected, so door staff can point visitors to the right stand.
- In the dashboard: the order page has the same hand-out toggle for manual cases, and the add-ons screen shows "X of Y handed out" per add-on so you can track progress live.
Examples
- A t-shirt with limited stock and a max of 2 per order.
- Parking at a fixed price with capped stock.
- A free welcome drink included for everyone.
Last updated: June 12, 2026