Create your first event

An event is the heart of everything you sell on Cleartix. This guide walks you through creating one from scratch.

1. Open the new event form

Go to Events → New event. This opens a blank event ready to fill in. If you have templates, the Start from template choice sits at the very top — pick one and the form is prefilled for you.

On desktop the form has two columns: the main column holds the basics, date & time and ticket types, with a settings sidebar next to it for publication, location & capacity, timezone, order limits and audience. On mobile everything stacks, and the save button sits in a fixed bar at the bottom.

2. Fill in the basics

• Title — the name shown to your audience.
• Description — a rich-text field for the full details: what's happening, the programme, practical info.
• Event notes (optional) — important practical info shown on your event page and printed on the tickets.
• Image — a cover image for your event page. After picking a file you choose the crop yourself: drag the picture, zoom with the slider and check the live previews for phone, wide screen and the event list — the image is shown in a different shape on each. Keep the important part inside the dashed area; that part is visible on every screen size.

Adding images to the description

The description is not limited to text. To add a picture:

1. Put the cursor where the image should go and click IMG in the toolbar.
2. Click Upload image and pick a JPG, PNG, WebP or GIF (max 5 MB). Large photos are automatically scaled down before uploading. You can also drag an image straight into the text or paste it from your clipboard, or paste a link to an image that is already online.
3. Click the image to open its options: Size (small, half or full width), Position (left, center or right) and a short description for screen readers. Choose Remove image to delete it.

For a tidy layout: use the Heading and Subheading buttons to split the description into sections (programme, practical info, FAQ), keep photos at full or half width, use the small size for logos, and add a divider line between blocks. The editor shows the description exactly as it appears on your event page, and the layout adapts to phones automatically.

3. Set the date and time

Each date row holds the start date and time and the end date and time side by side on one line. The times follow your event's timezone, which you set in the sidebar (next step).

The same section also holds the Timeslot booking toggle: let customers pick a timeslot within your event (for mini-shoots or guided tours, say) and use Generate timeslots… to create a whole series of slots in one go. See Selling timeslots.

4. Work through the settings sidebar

• Publication — the event's status and the save button.
• Location & capacity — optionally pick one of your saved Locations and set an overall capacity, a hard ceiling across all ticket types. A location's notes (parking, entrance, accessibility) are printed on the PDF tickets automatically.
• Timezone — a dropdown grouped by continent, preselected to your organization's default timezone.
• Order limits — max tickets per order (optional) caps how many one customer can buy.
• Audience & consent — the under-13 audience checkbox (see below).

5. Set the optional toggles

• Show remaining places to buyers — under Location & capacity; displays low-stock warnings to encourage bookings.
• This event targets children under 13 — under Audience & consent; when enabled, checkout asks for a parent or guardian's name, email and consent.

6. Languages (optional)

A new event starts in your organization's default language only — the form shows plain fields, no language tabs. Most events stay that way.

Selling to a Dutch- and French-speaking audience? Click Add translation above the basics and pick a language. The form then shows one tab per language, with a small dot telling you whether that language is complete, incomplete or not translated yet. On a secondary language you can:

• Copy from the primary language — a quick starting point for names and notes that stay the same.
• Translate with AI — fills every empty field of that language (title, description, notes, ticket types, form fields, day labels) with an AI suggestion. Always review the suggestion before saving: it is a proposal, not a final text.
• Remove the language again with the × next to the actions.

The first language is the primary language: its fields are required, the others are optional and fall back to it where empty. Buyers only ever see the languages you added — a Dutch-only event is shown in Dutch to everyone, and the language switcher on your public page only lists the languages the event has. Visitors land in their browser language when you offer it, otherwise in your organization's default language; someone who chose another language earlier sees a small "This page is also available in…" prompt instead of being switched automatically.

What happens next

Your event is saved as a draft — invisible to the public until you publish it. Its URL slug — the address of your public event page — is generated automatically from the title. The next step is to add what people will actually buy: see Ticket types.