Broadcasting to attendees

Sometimes you need to tell attendees something that no automated email covers — a change of door time, a parking note, what to bring. A broadcast is a one-off message you send to the people attending an event.

Send a broadcast

In the dashboard, go to Emails → custom/broadcast for your event and:

1. Write a subject.
2. Write the message in the rich-text body — headings, bold, links and lists.
3. Optionally filter recipients by ticket type, so only the right group gets it.
4. Send.

Everyone matching your selection receives the email.

When to use it

Broadcasts are best for timely, practical info — the kind of thing you'd otherwise have to post everywhere and hope people see:

• "Doors open at 7pm, bring ID."
• "The venue entrance has moved to the side street."
• "Heavy rain expected — dress warm, the show goes on."

Unsubscribe and suppression — handled for you

Every broadcast automatically includes an unsubscribe link in the footer (plus the hidden headers mail apps use for their own unsubscribe buttons) — you don't need to add anything to your message. Recipients who unsubscribe are automatically excluded from your future broadcasts, as are addresses that previously bounced or marked an email as spam. This keeps your messages out of spam folders and keeps you compliant.

Kept on record

Each broadcast is recorded, so you have a history of what you sent and when.