Confirmation and tickets

Here's what your customer gets the moment a payment goes through.

The confirmation page and email

Right after paying, the buyer sees a confirmation page and receives a confirmation email. The email is sent in the language they chose at checkout, so a French buyer gets French. It also carries a calendar invite (.ics attachment), so the buyer can add the event — or, with timeslot booking, their booked timeslot — to their calendar in one click.

The tickets

Each ticket is a PDF with a QR code that you scan at the door. Customers can also add the ticket to Apple Wallet and Google Wallet, so it lives on their phone without digging through email.

Every ticket carries:

• The event details — name, date, time and location, plus the booked timeslot for a timeslot event.
• The attendee's name, taken from your attendee form.
• Any practical notes you set up — event notes, the extra info of the ticket type, and your location's notes (parking, entrance and the like).
• Your branding, so the ticket looks like it comes from you, not from us.

Re-downloading

Nothing is ever lost. The customer can re-download all of this from the confirmation page, or later through My tickets.