24 March 2026 · 3 min · Wesley Veldeman
Sell tickets at the door: a point of sale for cash and card
Walk-ups, the box office, a stand at the market — sell in person with cash or your own card terminal and issue the same real tickets as online. POS is on Studio and Pro.
Not everyone buys online
Online sales are wonderful, but they never cover everyone. People turn up on the night without a ticket, someone wants to pay cash at your stand, a last-minute guest appears at the box office. For those moments you need a way to sell in person and still issue a proper, scannable ticket — not a torn paper stub.
That is what the point of sale (POS) does. It is available on the Studio and Pro plans.
Selling in person, your way
The POS lets you sell at the door, a stand or a counter, taking cash or your own card terminal. The key word is your own: there is no online payment gateway involved in a POS sale. You handle the money yourself — the customer pays you in cash or taps your terminal — and then you mark the order as paid in ClearTix. The system records the ticket; the payment happens in the room.
How a door sale goes
A POS sale is built to be quick, because there is usually a queue:
- Pick the ticket types and quantities the customer wants.
- Fill in any required attendee form fields for that ticket type.
- Review the total so both of you agree on the amount.
- Take the payment yourself — cash or your card terminal.
- Mark the order paid, and the ticket is issued.
| Step | At the door |
|---|---|
| Choose | Ticket types and quantities |
| Capture | Required attendee details |
| Confirm | Review the total |
| Collect | Cash or your own card terminal |
| Issue | Mark as paid, ticket goes out |
The same real ticket as online
This is the part that makes the POS more than a cash drawer. The buyer receives exactly the same confirmation email and tickets as someone who bought online. There is no separate "door ticket" format and no second system to reconcile. A walk-up sale and an online sale end up looking identical in your records, and both scan the same way at the entrance.
Selling hidden tickets on the spot
The POS can also sell hidden ticket types — types that are not shown on your public page. This is genuinely useful at the door:
- a staff or crew ticket you issue on arrival;
- a guest comp that should never appear in the public shop;
- a last-minute rate you only offer in person.
Because these types are hidden from the public checkout but available in the POS, you keep them off your website while still being able to issue them face to face when it makes sense. We cover the same idea for online presales in private presales and members-only tickets.
Where it shines
The POS is for anyone selling in person alongside, or instead of, online:
- a box office at a theatre or venue;
- a stand at a market, fair or festival;
- a counter at a studio or club;
- door sales on the night of an event.
If you also run online sales, the two simply flow into the same event. Your capacity counts down across both channels, and your scanning at the entrance treats a cash sale and a card sale identically.
Why it is worth Studio or Pro
POS sits on the Studio and Pro plans because it is an operational tool for organisers who genuinely sell in person. If everything you do is online, you may never need it. But if you have a door, a stand or a counter, being able to take cash or card and hand over a real, scannable ticket on the spot closes the gap between your online shop and the people standing right in front of you.
Want to see where Studio and Pro differ, or browse the rest of the toolkit? See the pricing and the full features, or the approach for a busy festival where a stand and online sales run side by side.